Compromised end user devices (EUD) are often the entry point for a ransomware attack, they provide the jumping off platform for attackers to gain access to higher value assets and achieve their ultimate attack campaign objectives.
This service supports leading Extended Detection and Response (XDR) technologies which are integrated into the e2e-assure Security Operations Service and supporting SOC technology tools.
Predefined remediation and escalation paths to ensure only high or critical alerts get raised with your internal team
Security maturity & posture reviews to review threat coverage and validate auditory compliance
24x7 Advanced Threat Detection with Attack Disruption & Active Response
Operational performance signals surfaced alongside security for fewer ‘false emergencies’
EDR is a security service focused on detecting ransomware and attacker activity directly at the endpoint level (e.g., laptops, workstations). The service monitors for malicious behavior and initiates automated containment and active response actions to disrupt attacks before they escalate.
Compromised user devices are often the first point of entry for ransomware and attackers. EDR helps detect and isolate threats at the source, preventing them from spreading to critical infrastructure and reducing the risk of financial, operational, and reputational harm.
The service detects ransomware, malicious payloads, abnormal behaviors (e.g., MITRE techniques like T1204 or T1112), suspicious registry changes, and command execution. It uses telemetry, alert scoring, and SOC analytics to validate these threats.
Yes, high and critical alerts trigger predefined automated containment workflows, such as machine isolation. SOC analysts also initiate active response actions when novel threats are identified that require immediate intervention. We refer to this as attack disruption, where we contain first and investigate immediately.
Yes. Predefined rules with a customer are used through our attack disruption approach where platforms like Microsoft Defender for Endpoint (E5 license), our system can:
Critical and high incidents which would trigger the automatic isolation of a device are subject to Mean Time To Detect (MTTD) and Mean time To Respond (MTTR) service level targets. When an automatic response action is triggered, the Security Operations analysts will investigate within 1 hour and identify any necessary next steps including un-isolating the device. The initial baselining process during the onboarding phase is designed to minimise the occurrence of these events, this optimisation and tuning process is continuous throughout the life of the service.
Committed contract:
A 2-part pricing model consisting of a banded upfront annual charge plus a retrospective monthly management charge based on the number of end user devices.
Rolling monthly management charge:
A per user device per month charge
Yes. The EDR service is tightly integrated with the e2e-assure SOC platform (Cumulo), threat intelligence feeds, and XDR technologies for alert correlation and automated orchestration.
Through:
This ensures only validated, high-confidence alerts trigger disruptive actions.
The Cumulo dashboard provides real-time visibility. Monthly reports, SBOM inventory, and quarterly detection surface reviews are included as part of service management.
Yes. The service helps reduce legal and reputational risk, improve visibility and audit readiness, and demonstrates ransomware containment capability. Which can also support cyber insurance applications and partner trust.
Yes. The SOC team monitors and responds to EDR alerts 24x7x365, escalating high and critical incidents immediately and intervening when containment is required.
Absolutely. The EDR service is fully managed within the e2e-assure SOC, with tight integration to other telemetry sources, playbooks, and expert analysts who investigate, contain, and report threats as they occur.
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