Behind every alert cleared and every breach halted, a dedicated analyst is working through the night to keep critical services running. Our Security Operations Centre (SOC) as-a-service is more than a toolset…it’s a team of skilled professionals who bring human insight to every threat.
Our analysts are NPPV Level 3 security cleared and receive an annual training budget, allowing them to spend 20% of their time solely on R+D.
What Is SOC-as-a-service?
A managed SOC is a service that delivers continuous threat monitoring, detection, and response from a specialist provider.
- It gathers logs and network captures from across your cloud, on-premise, and operational technology estate.
- It uses passive Network Detection and Response (NDR) to detect hidden command-and-control traffic.
- It wraps this visibility in 24/7 SOC analyst support, underpinned by automated playbooks that speed up containment.
At e2e-assure, our SOC is powered by our fully owned SaaS SOC Platform, Cumulo™.
Cumulo integrates with your existing tools so analysts see a unified view of your environment—no rip-and-replace required.
“A managed SOC gives you expert monitoring around the clock without building an in-house centre.”
Who Are Our Analysts?
Our analysts are the front-line defenders of manufacturing, public services, and government systems. They come from backgrounds in engineering, network forensics, and industrial control systems.
“Our SOC analyst on duty stopped a university breach in just 20 minutes by combining anomaly detection with automated disruption.”
Daily briefings bring analysts, engineers, and consultants together to refine playbooks, run simulations, and share lessons learned. This ensures every incident benefits from the collective expertise of our entire team.
Spotlight on Our Analysts
Here are two analysts whose expertise and dedication define our SOC operations:
Callum Mitchell
Bio:
Callum is our SOC Technical Lead and has been working for e2e-assure for around 6 months. His background includes 5 years of experience in Cyber Security, specialising in Security Operations and Incident Response.
‘Ensuring that alerts are actionable, concise, and meaningful enables SOC teams to make faster decisions and respond decisively to mitigate threats. As cyber attackers operate at record speeds, the ability to quickly interpret alerts and leverage automation for immediate action can make all the difference in containing a potential incident and preventing wider damage.’
Abigail Jepsen
Bio:
Abigail is one of our Senior Analysts who was recently awarded our ‘WOW’ award for 24/25 due to her outstanding contributions to the SOC team. Abi notably picked up an AiTM alert within 30 seconds for one of our customers, making her an expert in speedy detection.
“When it comes to threat detection, you need to move fast and think critically. By analysing authentication anomalies—IP reputation, login times and methods, device activity, you’re able to build a clear picture of what’s happening and where to pivot.
Isolation isn’t just a reaction, it’s a pre-emptive strike that stops malicious activity before it takes hold. Spotting threats quickly and acting decisively is how I protect users, devices and the network as a whole. Speed matters. So does knowing exactly where to look.’
Why Our Approach Is Different
- UK-Based, Sovereign Operations: All monitoring and data processing happens in the UK. That guarantees compliance with local regulations and removes uncertainty over cross-border data flows.
- Boutique Mentality, Big Capabilities: Unlike large providers that spread resources thin, we maintain smaller customer-to-analyst ratios. Your account team knows your environment inside out, and you deal directly with the experts handling your alerts
- True 24/7 Coverage: We do not swap on-shore support for time-zone arbitrage. Our UK-based analysts deliver continuous vigilance, so threats never outpace our response.
- Automated Playbooks, Human Oversight: Automated attack-disruption workflows drive containment actions in seconds. Analysts then validate every step, ensuring precise, documented responses.
- Rapid Proof-Backed Onboarding: Our six-hour endpoint onboarding proof-of-concept has secured executive-level budget approvals of £400 000. We demonstrate continuous threat detection and real-time containment before any long-term contract is signed.
“We run targeted PoCs that convince leadership to invest in resilient, around-the-clock monitoring.”
Join the Team or Learn More
Our SOC analysts are the heartbeat of our 24/7/365 SOC-as-a-service offering. If you’re curious how we maintain Mean Time to Detect in under 15 minutes and Mean Time to Respond in under 30 minutes, explore our SOC Services or hear from our people on the Careers page.
Together, clarity, precision, and control define every investigation. Our SOC analysts stand ready, nights and weekends, to protect the critical infrastructure you depend on.